Shipping policy
At Glamour Lane, we are committed to delivering your baby clothing orders safely and on time. Please read our Shipping Policy carefully to understand how we handle your orders.
Order Processing
- Orders are processed within 1-3 business days.
- Our order cut-off time is 3:00 PM. Orders placed after this time will be processed the next business day.
- During high-demand periods, processing times may be extended slightly.
Shipping
- We ship exclusively within the United Kingdom.
- Shipping costs are completely free.
- Our shipping method is called “Free Shipping.”
- Transit time for all orders is 4-7 business days, making the total delivery time approximately 5-10 business days from the order date.
- Customers are responsible for providing accurate shipping addresses. We are not responsible for delays due to incorrect addresses.
Damaged or Lost Packages
- If your package is damaged during delivery, please take a photo and send it directly to our customer service team.
- Claims for damaged packages must be submitted within 7 days of delivery.
- Without proof of damage, we are unable to issue a refund, credit note, or replacement.
Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor your package during transit.
International Shipping
Currently, we only ship within the United Kingdom. We do not offer international shipping at this time.
Contact Us
Support: 24/7-
Business Name: Glamour Lane
Phone: +44 7575 526335
E-mail: support@glamourlane.co.uk
Address: 4 Renfrew Rd, Renfrewshire, Paisley, PA3 4QD, United Kingdom