Cancellation Policy
At Glamour Lane, we understand that sometimes you may need to cancel an order. This Cancellation Policy outlines how cancellations are handled for purchases made on our website: .
Order Cancellation
- Orders can be canceled within 24 hours of placement. After this period, your order may already be in processing and cannot be canceled.
- To request a cancellation, please contact our customer service team as soon as possible.
How to Cancel an Order
To cancel an order:
- Contact us via email at support@glamourlane.co.uk or phone at +44 7458196925
- Provide your order number and the reason for cancellation.
- If your cancellation is approved, your payment will be refunded to your original payment method.
Refunds for Canceled Orders
- Refunds for canceled orders are processed within 7 business days after the cancellation has been approved.
- The refund will be issued to the original payment method used during checkout.
Orders Already Shipped
- If your order has already been processed or shipped, it cannot be canceled.
- In this case, you may follow our Return Policy to return the item for a refund after delivery.
Damaged or Incorrect Orders
- If your package is damaged during delivery or you received the wrong item, please take a photo and contact our customer service immediately.
- Claims for damaged or incorrect items must be submitted within 7 days of delivery.
Contact Us
Support: 24/7-
Business Name: Glamour Lane
Phone: +44 7575 526335
E-mail: support@glamourlane.co.uk
Address: 4 Renfrew Rd, Renfrewshire, Paisley, PA3 4QD, United Kingdom